Welcome to Wear Lively Shop! We’re here to make your experience as effortless and comfortable as our products. Below, you’ll find answers to common questions about our products, delivery, returns, and more. Can’t find what you need? Our friendly team is always ready to help.

About Our Products

What makes Wear Lively Shop products unique?

Our bras, loungewear, and swimwear are designed for real life and real bodies. We focus on seamless adaptability—pieces that transition with you from work to workout, lounging to stepping out. Our collections, like Busty (32DD-40G) and No-Wire, prioritize support and comfort without compromise. Think of our designs as your thoughtful essentials, crafted with intention.

Do you offer sizes for fuller busts?

Absolutely! Our dedicated Busty collection is designed specifically for sizes 32DD to 40G. We believe everyone deserves confidence and comfort, which is why we engineer support and style for every body.

What is a “Bra Bundle”?

A Bra Bundle is a curated set of our bestselling bras, offering great value and helping you build a versatile foundation wardrobe. It’s perfect for discovering your new favorite fit while enjoying a special price.

Are your products suitable for nursing mothers?

Yes! We offer a thoughtful Nursing collection designed for ease, comfort, and accessibility during motherhood, because we believe supporting your lively life includes every moment.

Ordering, Payment & Account

What payment methods do you accept?

We offer a simple and secure checkout process. We accept Visa, MasterCard, JCB, and PayPal. Our payment process is designed to be as effortless as wearing our Ribbed Plunge Bralette.

Do I need to create an account to place an order?

You can check out as a guest! However, creating an account lets you track orders faster, save your preferences, and enjoy a smoother experience on your next visit.

How can I update my shipping address or cancel an order?

Please contact us immediately at [email protected] if you need to modify or cancel an order. We process orders quickly (within 1-2 business days), so prompt communication is key to helping us assist you.

Shipping & Delivery

Where do you ship from, and how long does processing take?

We’re based in Spokane, Washington, USA. All orders are handled with care and processed within 1-2 business days before beginning their journey to you.

What are my shipping options and costs?

You can choose the journey that fits your timeline:

Standard Shipping (Recommended for Speed)
Carrier: DHL or FedEx
Cost: $12.95
Delivery Timeline: 10-15 days after dispatch.
Ideal for a balance of speed and reliability.

Free Shipping (Economical & Thoughtful)
Carrier: EMS
Cost: FREE on orders over $50.
Delivery Timeline: 15-25 days after dispatch.
Perfect for planning ahead and enjoying great value.

Do you ship worldwide?

We ship globally because confidence and comfort know no borders! However, delivery to some parts of Asia and select remote regions may currently be unavailable. Availability for your specific location will be confirmed automatically during checkout.

How can I track my order?

Once your order is on its way, you’ll receive a tracking notification via email. You can follow your package’s journey every step of the way—just like you can trust our bras to support you.

Returns, Exchanges & Fit

What is your return policy?

Your satisfaction is our foundation. If anything isn’t quite the perfect fit, our returns are as stress-free as our lounge sets. You have 15 days from the date you receive your order to initiate a return for a refund. Items must be unworn, unwashed, and with original tags attached.

How do I start a return or exchange?

Please reach out to our support team at [email protected] with your order number. We’ll guide you through the simple process and provide you with the necessary instructions and return authorization.

What if my item is defective or incorrect?

We sincerely apologize for any error. Please contact us immediately at [email protected], and we will make it right—covering all return shipping costs and ensuring you receive the correct or replacement item promptly.

Still have questions? We’re here for you. Our friendly support team is dedicated to helping you step into confidence without delay.

📧 Email: [email protected]
📍 Address: Wear Lively Shop • 127 Mudlick Road, Spokane, US 99201

Thank you for being part of our vibrant global community.

— The Wear Lively Shop Team

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